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Training Digital Staff (format)

What is the purpose of uploading a URL or document to the digital staff?

Uploading a URL or document to the digital staff serves as a convenient way to share specific information or resources with the system. This feature enables users to provide relevant content such as links to websites, documents, or files to enhance conversation or seek assistance based on the content shared. 

For URL:  

  • Avoid uploading URL that has too many images, and disordered tables.  

For Documents:  

  • Avoid uploading documents with no structure and too many images. 

  • A good example of training your digital staff using Documents: documents in Q&A format, documents that have a good cut-off in different sections. 

  • We support hyperlinks.

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Format support: .pdf, .doc, .docx, .txt 

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